CONTENTS:
- Moderator Roles and Responsibilities
- Setting Co-Operative Conditions and Rules of the Group (Participations)
- Moderator Qualifications (Questioning, expression, effective listening, summarization, keeping in focus etc.)
- Moderation Techniques (Brainstorming, Different Windows, Nominal Group, Focus Group etc.)
- Group Management Techniques
- Coping With Difficult Participants
- Practices (Role Plays, Case Studies, ...)
For further contents, you can send an e-mail to info@bnbconsultancy.com.